Payment Policy

At Qyrevo, we are committed to providing a secure, clear, and reliable payment experience for customers across the United Kingdom and United States. This Payment Policy explains our accepted payment method, currency, order confirmation process, and related customer information for purchases made through our store.

Accepted Payment Methods

We currently accept PayPal as our primary payment method.

PayPal allows you to complete your purchase securely using your PayPal account balance, linked bank account, or linked credit/debit card, depending on the payment options available through your PayPal account.

All PayPal transactions are processed through PayPal’s secure payment system to help protect your financial information.

Currency

All product prices, payments, and charges on our website are listed and processed in USD (United States Dollar).

If you choose to pay using a payment method issued in another currency, your bank, card provider, or PayPal may apply its own exchange rate or additional transaction fees.

These charges are determined by your financial institution or payment provider and are outside our control.

Order Confirmation

Once your payment has been successfully completed, you will receive an order confirmation email summarising your purchase details.

Please make sure your email address, billing details, and shipping information are entered accurately during checkout to avoid delays with your order.

Shipping Information

We offer free shipping within the United Kingdom and United States.

Orders are processed within 28–42 business days, Monday to Friday, excluding weekends and official public holidays in the United Kingdom and United States.

Once dispatched, shipping usually takes 28–42 business days.

The total estimated delivery timeframe is 56–84 business days, including both order processing and shipping time.

Delivery times are estimates and may vary due to the carrier, delivery location, seasonal demand, public holidays, customs processing, or other circumstances outside our control.

For full details about delivery coverage, handling time, transit time, tracking, and non-processing days, please review our Shipping Policy.

Return & Refund Information

We accept returns and exchanges within 45 days of delivery.

Approved returns are eligible for a free return shipping label, and we do not charge restocking fees.

Once your returned item has been received and inspected, refunds are processed within 20 days to the original payment method.

For full details about return eligibility, exchanges, damaged items, refund processing, and return conditions, please review our Return & Refund Policy.

Privacy & Data Protection

We respect your privacy and handle customer information carefully.

The personal information you provide during checkout, such as your name, email address, billing details, shipping address, and order information, is used to process your order, arrange delivery, provide customer support, and communicate important order updates.

For full details about how we collect, use, protect, and manage customer information, please review our Privacy Policy.

Payment Contact Information

Store Name: Qyrevo
Email: info@qyrevo.com
Address: Flat 54, 105 Belgrave Road, London SW1V 2BH, United Kingdom
Operating Hours: Monday to Friday, 9:00 AM – 6:00 PM GMT

We aim to respond to customer enquiries within 48 business hours during our operating hours.