Payment Policy
At Qyrevo, we are committed to providing a secure, clear, and reliable payment experience for customers across the United Kingdom. This Payment Policy explains our accepted payment method, currency, order confirmation process, and related customer information for purchases made through our store.
Accepted Payment Methods
We currently accept PayPal as our primary payment method.
PayPal allows you to complete your purchase securely using your PayPal account balance, linked bank account, or linked credit/debit card, depending on the payment options available through your PayPal account.
All PayPal transactions are processed through PayPal’s secure payment system to help protect your financial information.
Currency
All product prices, payments, and charges on our website are listed and processed in GBP / British Pound Sterling.
If you choose to pay using a payment method issued in another currency, your bank, card provider, or PayPal may apply its own exchange rate or additional transaction fees.
These charges are determined by your financial institution or payment provider and are outside our control.
Order Confirmation
Once your payment has been successfully completed, you will receive an order confirmation email summarising your purchase details.
Please make sure your email address, billing details, and shipping information are entered accurately during checkout to avoid delays with your order.
Shipping Information
We offer free shipping within the United Kingdom.
Orders are processed within 1–3 business days, Monday to Friday, excluding weekends and official public holidays in the United Kingdom.
Once dispatched, orders usually arrive within 3–7 business days.
For full details about delivery coverage, handling time, transit time, tracking, and non-processing days, please review our Shipping Policy
Return & Refund Information
We accept returns and exchanges within 45 days of delivery.
Approved returns are eligible for a free return shipping label, and we do not charge restocking fees.
Once your returned item has been received and inspected, refunds are processed within 20 days to the original payment method.
For full details about return eligibility, exchanges, damaged items, refund processing, and return conditions, please review our Return & Refund Policy
Privacy & Data Protection
We respect your privacy and handle customer information carefully.
The personal information you provide during checkout, such as your name, email address, billing details, shipping address, and order information, is used to process your order, arrange delivery, provide customer support, and communicate important order updates.
For full details about how we collect, use, protect, and manage customer information, please review our Privacy Policy
Payment Contact Information
Store Name: Qyrevo
Email: info@qyrevo.com
Address: Flat 54, 105 Belgrave Road, London SW1V 2BH, United Kingdom
Operating Hours: Monday to Friday, 9:00 AM – 6:00 PM GMT
We aim to respond to customer enquiries within 48 business hours during our operating hours.